Our passionate commitment to customer service is reflected in our 95% customer retention rate. The following testimonials are from some of our valued past and present customers…
Intuit Ltd – London
‘It’s been a pleasure to work with IPF Omnipex. You and your team have all gone the extra mile to accommodate our requirements and to make us happy and we appreciate it very much’.
‘I love it! It’s perfect, thank you very much for your help and efforts to accommodate. You and your team have been superb!’
Softwire Ltd – Bristol
Upon installation – ‘we are all really pleased with the plants – thank you! Virtually everyone has commented on how great they look, and what a difference they make’.
‘You and your team are a pleasure to work with, and we look forward to you keeping these plants alive and healthy… more than we managed to do!’
ST Microelectronics Plc
“I believe your level of service and detail to care in supplying your customers with what they need is second to none, you listen, make excellent suggestions for design and providing top quality products.
Your service fits our needs. You had no apprehension in meeting the standards needed for our security policy and procedures, this is important to us.
We have built an excellent relationship. Thank you once again for your support, it is certainly a great help to me in my everyday duties.”
IPF Omnipex came highly recommended by Blackwell Healthcare Communications. Since that time we have been totally satisfied with the service IPF Omnipex has offered.
At the initial site visit we were consulted on placement of specimens and the effect we wanted to achieve, but lacking horticultural experience, I was pleased to be able to leave the choice of variety to IPF Omnipex. Explanations were provided for the suggestions offered and all have stood the test of time. IPF Omnipex also gave considerable thought to the style of planters—design, colour, material—not only to enhance our décor but to ensure they were appropriate to the image the company wished to portray.
The assistance offered at this first meeting was invaluable and set the tone for all subsequent communication.
I am happy to be able to write this letter of recommendation and look forward to working with IPF Omnipex in the future.
“IPF Omnipex have provided us with many years of good cost effective service. They are always responsive to our needs and are able to interpret our requirements both internally and externally, acting quickly where changes are required.
Maintenance of the plants is always carried out efficiently and any issues rectified almost immediately, almost without us knowing there might have been problem in the first place. If, rarely, problems arise due to vandalism/ weather /they are always on site within a few hours and no more than 24hrs from and our first call.
IPF Omnipex continue to provide us with a quiet, efficient and quality service.”
Area 51 interface
I have been extremely impressed with the way your company fits in with our culture and requirements.
Your company has played a vital role in the redesign of our offices. With your expertise in corporate floristry design and interior landscaping you have improved our companies profile considerably and this has been confirmed with constant praise from all our clients.
Because of this level of professionalism and service I have no hesitation in writing this letter of recommendation.